When purchasing ANY Hugh's HandBuilt Item, please understand that we are a very small operation. In keeping with our commitment to provide excellent cost effective products, we will ship only 1-2 times a week. Typically we will ship on Tuesday and Friday. "Typically" means we may only ship 1 time that week, on a Wednesday (seriously, work with us here) Doing so allows us to keep our overhead labor costs low, and pass those savings onto you.
If you are in need of a Product/Service that we offer faster than our standard delivery times, please email me at HughsHandBuilt@gmail.com before placing your order. Rush orders must also have a note on the Paypal transaction stating such. We are more than happy to do our best to take care of our customers.
Once an item has been shipped, you will receive a tracking number through Paypal. If you are overseas/out of country, please understand that Hugh's HandBuilt is not in control of your package's delivery date. Customs may hold your package for up to 30 days in some countries, so please be patient with us if ordering from anywhere other than the USA. If you prefer a shipping service OTHER than USPS, Please email us and we will invoice you for the proper shipping cost so that your package may arrive sooner.
To ship an item to Hugh's HandBuilt, please ship to:
511 Smokey Park Highway B1
Candler NC 28715
The above address is good for most exchange services. Engines, Cranks/Cams, Forks, etc... IF you are shipping a large item via freight, please notify us ahead of time so we can make sure to be there when the shipment arrives.
PS - When you place an order with HHB, PLEASE DOUBLE CHECK YOUR SHIPPING ADDRESS. We are not liable for products shipped to the wrong address...